
90-Day Repair Guarantee
We stand behind our repairs. Subject to the exclusions and limitations below, our 90-day guarantee covers eligible replacement parts and workmanship. If a covered part fails or a repair-related issue occurs during the guarantee period, we will repair or replace the covered part, or correct the related workmanship issue, at no additional charge.
What’s Covered?
Our 90-day guarantee covers:
Repaired or Replaced Parts
Repaired or replaced parts, including screens and LCDs, are covered if they malfunction or fail to work as intended.
Repair & Labor
We cover the labor needed to replace a covered part or correct an issue directly related to the original repair.
90-Day Protection
Your repair is covered for 90 days and applies to the specific device and services listed on the original invoice.
What Isn’t Covered?
The 90-day guarantee does not cover:
- Water or liquid damage.
- New or unrelated damage that occurs after the original repair.
- Cracked or re-cracked glass, LCD damage, or physical damage after the repair.
- Bent, twisted, or cracked frames/housings caused by subsequent mishandling.
- Tampering or modifications to the device’s internal hardware.
- Damage caused by attempted repairs by the customer or another repair provider.
- Software issues or modifications unrelated to the original repair.
- Data loss resulting from the repair. Customers are responsible for backing up their data before service.
- Pre-existing conditions that were identified before the repair, including existing frame/housing damage, liquid damage, internal hardware damage, or known manufacturing or performance issues unrelated to the repair.
Guarantee Limitations
The 90-day guarantee applies only to the specific device and repair service listed on the original invoice. It is valid for the original customer and is not transferable to another device or a new owner if the device is sold or given to someone else.
Please note: Our guarantee covers issues related to the parts and services included in the original repair. It does not cover new damage, pre-existing conditions, or issues unrelated to the original repair.

Trusted Device Repair Since 2012
Since 2012, Sonic Device Repair has provided professional repair services for phones, tablets, laptops, Macs, gaming consoles, Apple Watches, and more. Our experienced technicians diagnose the problem, explain your options, and work to get your device back in working condition.
We’re committed to providing honest service, quality workmanship, and a straightforward repair experience for every customer.

Sonic Device Repair
Professional device repair since 2012.
Phones, tablets, laptops, Macs, gaming consoles, and more.
CONTACT US
📍 6560 Glenwood Ave
Raleigh, NC 27612
Mon–Sat: 10:00 AM–7:00 PM
Walk-ins Welcome
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