Data Recovery in Raleigh, Cary, Apex, Durham
Why choose Sonic Device Repair?
Our Technician are trained in the latest data recovery techniques.
We use state-of-the-art software and tools to help recover your data.
We take the privacy and security of your data very seriously.
What to expect with Data Recovery.
Meet with an Technician.
Bring your device to one of our store and an Technician will diagnose your data loss. There is a no charge for this initial service. We will take $50 deposit up front and it will apply toward your final bill. If we can’t recovery your data, the deposit will be refunded.
Get an estimate.
We will provide you an cost estimate within 3 business days. There is a $50 charge If you need the estimate within 24 hours.
Recover your data.
We have the expertise, tools and facilities to handle everything from simple file deletion to recovering data from a hard drive with physical damage.
Receive your data.
After successful recovery, your data will be stored on an external hard drive/flash drive. You can provide us with your own drive, or we’ll include one at an additional cost.
|Level 1||Level 2||Level 3|
|If you simply deleted some files|
If you reformatted your drive
If you need basic help getting access to your device
|If your file system is corrupted|
If we need to restore your operating system in order to recover data
If we need to make an image of your drive in order to recover or decrypt the data
|If your device is physically damaged (accident, house fire, severe mechanical wear) and we need to break the seal on the drive|
Data Recovery Q&A
What kinds of drives and devices do you recover data from?
If it holds data, we will take it. A list would be too long to compile, but it includes all makes and models of laptops, desktops, hard disk drives, SD cards, flash devices, iPhone, iPad, Android devices.
What sorts of data can be recovered?
We attempt to save any and all data, including songs, photos, files and more.
Can Sonic Device Repair recover password-protected files?
Yes, if you provide us with the password.
What do you need to recover my data?
Technically, we need only the physical hard drive or storage media. If the data is on a drive in a computer or other device, also, if you can provide a list of the specific files you are looking for, it will help us ensure we recover what you need, but we can start the recovery without it.
When will I receive my recovered data?
Data recovery is tricky and depends on the exact device that failed and the nature of the failure. The time it takes to recover files can vary as much as the price does.
What will my recovered files be saved on when I get them back?
Once we recover your files, we save them to an appropriate external drive. You can supply your own drive in advance, or we will provide you with one at an additional cost.
How do I back up my data to prevent this from happening again?
You can back up your data on a separate type of media (such as an external hard drive or USB flash drive) or back it up online using cloud storage. Using both provides extra protection. Consider backing up your personal data once a week and backing up business data on a daily basis. Most backup methods allow you to schedule automatic data backups as often as you want.