POSITION DETAILS
Sells products and services by establishing contact and developing relationships with prospects; recommending solutions
Maintains relationships with clients by providing support, information, and guidance
Tasks and Responsibilities:
– Serve as the point of contact between business customer and internal operation team
– Understands the Company’s business, services and products sold
– Interacts with business customers on escalated concerns and represents the brand by ensuring our core values are upheld
– Maintain customer information in the CRM system
– Process Sales in the POS system
– Build productive trust relationships with customers
– Ensure that customers have an enjoyable experience by providing superior customer service and exceeding customer expectations
Note: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of – personnel so classified, and they may change at any time. Sonic Device Repair is an equal opportunity employer M/F/D/V
BASIC QUALIFICATIONS
– Outstanding customer service skills
– Excellent technical, problem solving, and analytical skills
– Exceptional organizational skills
– High self-motivation with ability to work efficiently under pressure
– Strong written and oral communication skills
– Proficient in Microsoft Office, haven knowledge with CRM, POS systems.
– Work well in team environment
– High school diploma or GED
PREFERRED QUALIFICATIONS
– Previous experience working in the sales environment.
COMPENSATION AND BENEFITS PACKAGE
- $8 – $10 per hour plus commission
Experience:
- Sales: 1 year (Preferred)
- Customer Service: 1 year (Preferred)
Education:
- High school or equivalent (Required)